[SLIDES] How to Overcome the Content Distribution Hurdle in 8 Easy Steps

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By now, you’ve probably heard that content marketing offers important advantages such as traffic, conversions, brand awareness, thought leadership, community building, and most importantly, relationship building. Content provides an effective vehicle for adding value to our current and potential customers, and can be used to educate, instruct, and inform. The thing is, content takes a […]

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Mention for Android Just Got Shiny New Stats. Here’s What’s New!

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Richard is the Android Developer at Mention where he always tries to find new ways of making our little green robot more awesome. Say hi at @richard_phol.  Ever since we launched the new version of Mention’s Android app back in July, we’ve been rolling out a number of improvements to make the experience even better. We’ve added social […]

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#MentionChat Recap 2: Talking Customer Support & Social

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We had the pleasure of hosting our second #MentionChat Twitter Chat last Thursday about one of our favorite topics: Customer support and success with Lincoln Murphy, Customer Success Evangelist at Gainsight. Below are highlights of the lessons we learned. You can find the full Storify here. Does social media now rival support tickets? Our recent […]

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Everything You Need To Know About Building Your Email List (And More)

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This is a guest post by Nate Desmond from SumoMe.com, free tools to grow your website traffic. He loves Parkour. Say hi @natedesmond. And check out a special offer from Sumome at the bottom of this post.  In both his election campaigns, President Obama’s team relied heavily on email marketing to raise funds. In 2012 for […]

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A Field Guide to Customer Support: Tips from the Pros – Part Two

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Note: This is Part Two in a two-part series on customer support, and one of many in our Field Guide series. Read Part One here. Support is so important that it took two whole blog posts to cover. In this post, we see even more great advice, tricks, and tools for staying enthused and avoiding […]

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5 Things to Think About When Creating a Pilot Program for Influencers

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This is a guest post by Krista Gray. When she’s not building community at Tilt, Krista loves connecting with fellow community builders. She enjoys travel, photography, and writing. Say hi @thekristagray or follow her adventures here. With many companies embracing influencers to spread the word about their product or service, it may be worth trying […]

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Support Has Gone Social: A #MentionChat with Lincoln Murphy

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We had a blast during our first #MentionChat on “Is Growth Hacking Bullshit?” with Morgan Brown of GrowthHackers.com. So much so, we’re doing a second one! This time, we’re focusing on customer support and happiness with Lincoln Murphy on Thursday, Oct. 23, 2014 1pm EST / 7pm CET. Check out the Q&A with Lincoln below […]

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dotGo: Came for the Technology, Stayed for the Community

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Last Friday, most of the Mention tech team spent the day at the dotGo conference. It was the first European conference about Go, the server-side language initially developed by Google. This event is part of a larger series (dotScale, dotJS,…you get the dot!) organized by the amazing guys behind dotConferences. Team event These kinds of […]

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